Customer Relationship Officer
Parañaque City, Metro Manila, National Capital Region
Posted more than 30 days ago
- Company:
- ICON Equipment Solutions Philippines Inc.
- Company Description:
- CON Equipment Solutions Philippines, Inc. is a company of opportunity and excellence. Started in 2013, ICON’s humble beginnings started out with its parent company, Concrete Masters, and making an extraordinary partnership with J.C. Bamford Excavators and becoming the sole distributor of JCB products in the Philippine Market. Moving a step forward, ICON expanded its horizons between 2016 and 2019, they have made partnerships with Logistics Solutions from Sinotruk International, Concrete Batching Solutions from AJAX Engineering, Dragflow Dredging and Massenza Drills; this is an effort made to be on the road for market leadership.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 2
Job Description
The Customer Relationship Officer will be responsible for generating leads, promoting products/services, and converting prospects into customers through effective phone-based sales techniques. This role requires exceptional communication skills and a passion for delivering excellent customer experiences.
Responsibilities:
Conduct outbound calls to prospective customers from provided leads or cold-calling lists.
Present and pitch products/services to potential clients over the phone.
Build and maintain a strong customer database with accurate and up-to-date information.
Meet and exceed individual and team sales targets on a regular basis.
Handle customer inquiries, resolve issues, and provide appropriate solutions.
Keep detailed records of calls, sales, and follow-up activities in the CRM system.