Voice/Nonvoice Call Center Agent - Up to 26k

Quezon City, National Capital Region

Posted today

Company:: Neks Job Philippines
Company Description:: We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE AGENT
Answering incoming calls from customers
Sorting out customers’ inquiries or requests
Ensuring that customers’ requests are managed in an appropriate and timely manner
Developing, organizing, and maintaining accurate files
Delivering a high caliber of service in a friendly, confident, and informed manner

WHAT ARE WE LOOKING FOR?
At least HS or SHS Graduate
With at least 6 months BPO International Voice Experience
Have Excellent English communication skills
Have excellent customer service, problem-solving, and multitasking skills
Have superb computer skills
Are willing to work on site

Why pick us?
Paid training
Competitive salary plus allowances
Monthly performance incentives
Leave Credits
Insurance Coverage
HMO
Career development and advancement opportunities