Telecommunications Community Manager (46455) - Davao City
Davao City, Davao del Sur
Posted 6 days ago
- Company:
- RCX Philippines
- Company Description:
- ・Manpower recruitment business in the Philippines ・Hiring support business in the Philippines ・Job transition and employment support
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
• Champion the development and implementation of community initiatives.
• Manage and moderate engagements on Discourse, Vanilla, or phpBB platforms.
• Foster positive relationships with community members by providing timely and helpful responses to inquiries and feedback.
• Develop and implement strategies to increase community engagement and participation.
• Monitor discussions and identify trends to proactively address customer concerns and improve user experience.
• Collaborate with internal teams to gather insights and feedback from the community to inform product development and marketing initiatives.
• Create and maintain community guidelines and policies to ensure a safe and respectful environment for all members.
• Organize and host community events, webinars, and other activities to promote interaction and knowledge sharing.
QUALIFICATIONS:
• Bachelor’s degree in Communications, Marketing, or a related field.
• Proven experience managing online communities, preferably in the telecommunications or technology industry.
• Familiarity with Discourse, Vanilla, or phpBB platforms, including moderation tools and administrative functions.
• Passion for technology and telecommunications.
Preferred Experience:
• Experience with social media management tools and analytics platforms.
• Knowledge of HTML, CSS, and other web development languages.
• Previous experience in customer support or digital marketing roles.
- Salary:
- 100.000,00 ₱ Monthly