Email/Chat Support Representative

Quezon City, National Capital Region

Posted 19 days ago

Company:: Aspire Global Solutions
Company Description:: Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 10

Job Description

Responsibilities:
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.

Requirements:

• Valid ID
• Vaccination Card
• Hard Copy of your Updated Resume/CV

We are excited to invite you for an onsite interview at Aspire in Cubao, Quezon CIty. We have been impressed with your qualifications and I believe you have the potential to excel in this role.

ANYTIME FROM MONDAY TO FRIDAY 9 AM TO 3 PM

We are located at DIAMOND ARCADE Building - Ground floor (in front of Medical Depot) Aurora Boulevard, Cubao, Quezon City. We are right next to the Cubao LRT 2 Entrance and in front of Gateway Mall.

LOOK FOR ME, AL
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