Senior Operations Manager (Mandarin Bilingual) / Ortigas

Ortigas, National Capital Region
Posted 3 days ago
Company:
Gratitude Philippines
Company Description:
We At Gratitude Philippines Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO Sector From Onshore To Offshore Locations.We Take Special Care Of Bpo Briefing Process To Gain Maximum Output From The Candidate And Everything The Company Has To Offer. Executive Search Gratitude Philippines Recruitment Services That Help Clients Reduce Cost And Time Associated With Hiring The Right Talent. We Understand That Human Resource Is The Pivotal Element In Success Of Any Business, Thus Our Focus Is On Finding Right Candidates Who Can Contribute To Our Client’s Success. Payroll Management & Staffing Our Comprehensively Vetted Recruitment Process Over 14 Years In The Industry Has Equipped Us To Recruit The Right Candidates For Your Company.Our Pan Philippines Presence And Contract Staffing Facilities Give Unparalleled Access To A Vast Base Of Candidates, Who We Rigorously Screen And Evaluate To Ensure The Right Fit Within Your Organization.
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Qualifications:
● Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)
● 3-5 years in an operational management role in BPO setting
● It would be greatly preferable if the potential candidate possesses managerial experience from a closely related industry.
● Minimum of 2 years in college, preferably a bachelor’s degree
● Willing to work a flexible schedule, including nights and weekends
● Teach direct reports to become inspiring leaders for their reports and model similar behavior
as leaders of Leads.
● Capable of multitasking, being agile, and maintaining flexibility.
● Embrace the adventure with the Client, Peers, and teams and use superior communication
skills to cultivate professional relationships with the Client.
● Use innovative channels of communication to keep teams up-to-date with day-to-day
changes in expectations and goals that are relevant to their roles
● Can work in Ortigas, Manila
Start Date/s: ASAP

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