Customer Service Representative (Healthcare)
Bacolod, Negros Occidental
Posted more than 30 days ago
- Company:
- Visaya KPO
- Company Description:
- Visaya Knowledge Process Outsourcing Corporation started out in 2007 with a handful of employees who dedicated themselves to exemplary and cost-efficient service delivery. As a proudly Filipino organization, we draw deeply from a culture of ‘malasakit’, or caring. Client engagement isn’t just a one-off interaction – it’s an opportunity to build a lasting relationship. Following this, we offer a unique brand to your customers, clients, stakeholders and employees by running processes at the highest standards of quality and security, while always showing them the courtesy and consideration for which Filipinos are known. Committed to service excellence. Leads with conscientiousness. Creative and innovative. These are who we are.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Be a Healthcare Customer Support Representative! Apply Now!
Responsibilities:
Answering inbound calls; taking detailed information and relaying messages to doctors, physicians or medical staff members
Calls may come from patients or medical facilities
Answer caller's questions ranging from asking about office hours to requesting copies of medical records
Schedule or cancel appointments
Refer caller to emergency numbers if necessary
Qualifications:
At least 6 months of BPO experience
Excellent communication skills
Customer service knowledge
Must be willing to work onsite in Dumaguete
Enjoy the ff. Perks and Benefits:
15% Night Differential
HMO Benefits after 30 days + Add Up to 2 Dependents
Retirement Benefits
24 Leave Credits per year, Convertible to Cash
Wholistic Employee Wellness Program
Job Type: Full-time