Freight Coordinator

• Handles the international and domestic freight arrangements;
• Manage shipping documentation for all shipments;
• Follow up with the shipper/supplier and resolve shipping documentation issues and
• mismatches;
• Review and report shipment milestones and communicate with carriers and forwarders to
• meet KPIs;
• Handle clarifications from end users regarding freight arrangements;
• Proper reporting and escalation of any issues identified with documentation or with
• shipments
• Manage and monitor the end-to-end shipment process on behalf of customer logistics
• department.
• Coordinate with various stakeholders in shipment process handling.
• Extract and review reports from customer systems and align them with the shipping/airlines
• lines report
• Actively responds to inquiries related to track and trace
• Prepare and submit all documents in a timely and accurate manner and keep the
• internal/external stakeholders informed of the status.
• Provide value to the customers through effective business solutions by having good
• business knowledge/process understanding.
• Provides regular reporting to the Department Manager/ Freight Manager.
• Support the Project/ Executive as required with any other reasonable tasks as instructed.
• Comply with company rules and regulations.