HR Generalist

San Juan City, National Capital Region
Posted 13 days ago
Company:
Focus Support Associates
Company Description:
Focus Support Associates (FSA) is an all in one service provider to Advertisers. We are a premiere service provider that has both an outbound call center that monetizes partial leads and an inbound contact center that provides customer support services. FSA is a solution for advertisers, built by advertisers with a plethora of knowledge and experience in the online marketing space. FSA prides itself on industry leading knowledge, impeccable customer service, and reduced charge back rates.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
2

Job Description

Responsibilities:

Recruitment and Selection:
Coordinate the recruitment process, including job posting, sourcing candidates, screening resumes, and conducting interviews.
Collaborate with hiring managers to identify staffing needs and develop job descriptions.
Ensure compliance with company policies and labor laws throughout the recruitment and selection process.
Employee Onboarding and Offboarding:
Facilitate the onboarding process for new employees, including orientation, completion of paperwork, and introduction to company policies and procedures.
Process employee separations, including conducting exit interviews and managing offboarding procedures.
Maintain accurate records of employee information and documentation in HRIS.
Employee Relations:
Serve as a point of contact for employee inquiries and concerns, providing guidance and support as needed.
Assist in resolving employee relations issues, including conflicts, grievances, and disciplinary actions.
Promote a positive work environment by fostering open communication and addressing employee feedback.
Performance Management:
Support the performance management process, including goal setting, performance reviews, and development planning.
Assist managers in identifying performance gaps and implementing corrective actions as needed.
Ensure compliance with company policies and procedures related to performance management.
Training and Development:
Coordinate training programs and initiatives to support employee development and skill enhancement.
Identify training needs within the organization and collaborate with managers to address them.
Evaluate training effectiveness and make recommendations for improvement.
Benefits Administration:
Administer employee benefits programs, including health insurance, retirement plans, and other benefits.
Assist employees with benefits-related inquiries and facilitate enrollment and changes as needed.
Ensure compliance with legal requirements and company policies regarding benefits administration.
HR Compliance and Reporting:
Stay up-to-date with Philippine labor laws and regulations, ensuring compliance in all HR practices.
Prepare and maintain reports related to HR metrics, such as turnover rates, headcount, and training hours.
Assist in audits and compliance reviews as needed.
Requirements:

Bachelor's degree in Human Resources Management, Business Administration, or related field.
2-3 years of experience in HR roles, preferably as an HR Assistant or Coordinator.
Strong understanding of HR processes and practices, including recruitment, employee relations, and performance management.
Knowledge of Philippine labor laws and regulations.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational and multitasking abilities.
Proficiency in Microsoft Office and HRIS software.
Salary:
27.000,00 ₱ Monthly

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