Immediate Hiring - CSR (NON-VOICE) / Tagbilaran City Bohol
Tagbilaran, Bohol
Posted more than 30 days ago
- Company:
- Ibex Global Solutions Philippines Inc.
- Company Description:
- Ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 20
Job Description
IBEX Global Solutions stands as a premier provider of business process outsourcing and product support services worldwide. With a steadfast dedication to customer satisfaction and delivering cost-effective business solutions, IBEX emerges as the preferred partner for its esteemed clients.
JOB DESCRIPTION:
We are currently seeking a Customer Service Representative to join our dynamic team in Tagbilaran City, Bohol. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in providing a superior customer experience.
QUALIFICATIONS:
• Age requirement: Minimum 18 years old
• Education: Completed K12 or at least 2 years of college
• Experience:
1. High School graduates need at least 6 months of BPO experience for International accounts or 1 year for local accounts
2. Excellent written communication skills
RESPONSIBILITIES:
• Answer customer questions through email and chat
• Develop trust and rapport with customers through clear communication
• Address customer complaints, find solutions promptly, and follow up to ensure satisfaction
• Update customer information in the database
BENEFITS:
• Allowance for working onsite*
• Comprehensive HMO coverage for you and your dependents
• Non-Taxable Allowance in addition to your basic salary
• Attractive Program Incentives based on performance
• Group Life Insurance - your well-being is our priority!
• 30 Service Incentive Leaves (15 days can be converted to cash)
Don't pass up this chance to be part of our energetic team. Apply now and kickstart your journey to a fulfilling career in customer service!
TO APPLY:
1. Click APPLY NOW! So that we can process you through over the phone.
2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTERS:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday
- 3rd Floor Plaza Marcela Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday
3. FOR THOSE INTERESTED APPLICANTS WHO CAN’T COME ONSITE:
- Join our Virtual Express Lobby via our FB page
(IF YOU SEE THIS JOB POSTING HERE, PLEASE INDICATE “JOB PORTAL-JOBSLIN” as your source)
We look forward to meeting you!
*Please bring 1 Valid ID
*Terms and Conditions Apply
- Salary:
- 19.000,00 ₱ Monthly
The position you are looking for is no longer available. It is possible that this job has expired or has been removed. Please take a look at our open positions.