Perfect Career opportunities for Customer Service Representative

Pasig, National Capital Region

Posted 14 days ago


Company:: Metacom BPO
Company Description:: Metacom was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Primary School
Gender:: Any
Number of vacancies:: 100

Job Description

For regular employees, we offer an industry-leading benefits package that includes:
● Competitive Salary
● Opportunity for rapid career growth for Top Performers
● HMO with 3 free beneficiaries on Day One
● Shift Schedule (Day shift/Mid shift/Night shift)
● Pioneer, Non-voice, and Easy Accounts Available
● Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.

Qualifications:
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Click Apply Now to start your application