Technical Support Representatives - with or without Experience
Cebu City, Cebu
Posted 3 days ago
- Company:
- Eteam Workforce Inc
- Company Description:
- ETeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we're one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. Servicing Full-time and Contingent Labour across the globe!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 30
Job Description
College graduates of any course, no experience needed.
Information Technology and Computer related courses without experience
College undergrads/HS/SHS Graduates with 6 months BPO experience
Average communications skills
Willing to work onsite
Amendable to any given schedule
A team player
Can work ASAP
Job Description
- Main contact of customers for 1&1 support
- Improve weekly and monthly performance based on feedback from the team
supervisor.
- Proactively inform and report to the supervisor for support related issues
- Recommend solutions to customer issues and concerns
- Attend coaching sessions and participate in organizational activities
- Interact with team members and other departments within the company
- To be customer service oriented and to ensure customer satisfaction
- Continuous pro-active effort towards improving customer satisfaction and our
internal procedures.
Join and enjoy the following benefits:
-Allowances
-Night Differentials
-HMO
-Leave credits
-Easy accounts
-Competitive salary
-Healthy working environment
-Free coffee
-Free water
-Accessible work locations (within cebu city)
-State of the art facilities (gym, karaoke, pantry)
-Career growth
-Amazing opportunities
-Fun activities