Business Transformation Senior Manager
Taguig City, National Capital Region
Posted today
- Company:
- Manpower Core Group Inc.
- Company Description:
- We Provide Dream Jobs For All. Equal Work Opportunities For Everyone. Makes All Productive and Efficient.
- Contract Type:
- Full Time
- Experience Required:
- More than 10 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
Black Belt Trained or Certified, Business Excellence, RPA Solutions, Artificial Intelligence, Process Improvement, BPO Experience, .Shared Services
PROJECT NAME: Business Transformation
POSITION TITLE: Business Transformation Senior Manager
WORK SETUP: Hybrid
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends off
Project/Team Location: Taguig Uptown Bonifacio Taguig CIty.
SKILL AND QUALIFICATIONS:
• Local Preferred - Open to Non-Local
• Black Belt Trained or Certified with relevant experience in AI and RPA
• 15+ years of overall experience in Business Excellence under BPO or Shared Services industry
• At least 10 years of experience in leadership position
• 15+ years of overall experience in Business Excellence under BPO or Shared Services industry
RESPONSIBILITIES:
• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience, and employee input in a project environment
• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
• Assist organization in the creation, monitoring, measurement, and analysis of standardized processes
• Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
• Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
• Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
• Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
• Communicate to key management stakeholders on salient quality issues and business opportunities
- Salary:
- 260.000,00 ₱ Monthly