Customer Service Representative - CEBU

Cebu City, Cebu

Posted 13 days ago


Company:: TASQ Staffing Solutions Inc.
Company Description:: Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Female
Number of vacancies:: 20

Job Description

The job position available is for a Customer Service Representative. As a Customer Service Representative, your responsibilities will involve assisting customers with their concerns through phone calls, chats, and/or emails. You will be responsible for addressing customer needs, adhering to company and client processes and policies, clarifying information, providing suitable solutions, building rapport with customers, ensuring proper documentation, and meeting set targets.

REQUIREMENTS:

-Senior High School graduates or individuals who have completed 2 years of college are eligible to apply if they have at least 6 months of BPO experience.
-College graduates, with or without BPO experience, are encouraged to apply.
-Good to excellent English written and oral communication skills are necessary.
-Must be willing to start immediately and work on-site in Cebu City.

The job offer includes benefits such as HMO coverage starting on day one, a 20% night differential, allowances, and incentives. The specific details regarding salary will be discussed by the client.