Hiring CSR / Customer Service Representative

Baguio, Benguet

Posted 14 days ago

Company:: Neks Job Philippines
Company Description:: We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner

What are we looking for?
College Graduate with Excellent Communication Skills - Starters and Adapters are Accepted
(or) Vocational Graduate (2 years graduate only - no TESDA courses) - With 2 years Customer Facing Experience
(or) High School Graduate (old curriculum) with 4 years Customer Facing Experience
(or) Senior High School with 2 years Customer Facing Experience
Basic computer navigation skills
Can work on site

Why pick us?
Competitive Salary Offer
Paid training from day one
A leadership team that hears your voice; we know that when we work together we can accomplish so much more
Fun team environment where we work hard to build trust every single day