Engineering and Service Manager

Engineering and Service Manager - CEBU BASED

JOB SUMMARY: Responsible for the overall operations of the Engineering Department in Cebu branch office.

QUALIFICATIONS:

Engineering Graduate, preferably a licensed Mechanical Engineer
*
*
With at least 10 years managerial experience in HVAC, general equipment maintenance, and warranty management
Knowledgeable in kitchen, laundry equipment, & air-conditioning
*
With at least five (5) years' experience as a Manager
*
With experience in after sales service, parts sales, managing targets, contract negotiation,
*
inventory forecasting, and accounts receivable management
With good customer service, negotiation, and presentation skills
*
High proficiency in MS Office especially in MS Excel.
*
DUTIES AND RESPONSIBILITIES
Organizes, plans and coordinates all after sales activities of the department.
*
Maintains close liaison with customers and suppliers.
*
Prepares summary of parts sales forecasts for the division.
*
Negotiates service contracts.
*
Updates management on the progress of escalated service activities and acquires
*
1
*
Prepares and/or reviews costing and selling prices to maximize contribution and win biddings.
*
Manages the credit and collection activities of the department. Ensures that Ars are paid
*
Recruits and assigns enough qualified personnel to adequately cover customer service
*
Works hand in hand with customer’s installation and maintenance engineers until every major
*
Provides the necessary personality in closing or finalizing sales negotiations and contracts. *
HIRING RANGE: Php 55,000 - 60,000