Sr. Team Leader
Muntinlupa, National Capital Region
Posted more than 30 days ago
- Company:
- GECO Philippines
- Company Description:
- GECO Asia is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. For the last 12 years, we’ve been known in the Asia Pacific marketplace as a specialist provider of high-end IT resources. We are best known in the Asia Pacific market as a qualified provider of Specialist SAP Resources. We have been operational in the Asia Pacific IT marketplace since 2006 when we were setup as an Asian arm of GECO-Group, a German market leader in the IT project and recruitment market. Since the year 2018, we operate as an independent company with our headoffice in Singapore. GECO Asia operates under an Employment Agency Licence No. 07C4453 issued by Singapore Ministry of Manpower.
- Contract Type:
- Contract
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 3
Job Description
(Order the responsibilities by importance, specifying a title for each one)
• Manage the Application Maintenance team of the System Integrator / Partner
• Plan Application Maintenance releases and hotfixes
• Manage relationships with eCommerce stakeholders (Business, Operations and Services Teams)
• Manage escalations on issues impacting productive applications
• Track Application Maintenance KPIs and System Integrator Service Levels
• Bug/Defect triage
• TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE
• Ticketing Management System suite (must have)
• Atlassian Suite (nice to have)
• eCommerce processes knowledge (must have)
• eCommerce applications functional knowledge (must have)
• Software Development Lifecyle (Waterfall or Scrum) (must have)
• Web SDLC (nice to have)
• Previous experience in IT eCommerce team or System Integrator (must have)
• Previous experience with SAP Commerce Cloud (Hybris) HCL Commerce (WCS), IBM Websphere, eCommerce platforms (nice to have)
• Experience working with offshore teams (nice to have)
• Basic reporting and data/processes analysis skills (must have)
• Proficient in English (must have)