Urgent hiring - Customer Support Agent - Up to 31K

Pasay, National Capital Region

Posted 19 days ago

Company:: Aspire Global Solutions
Company Description:: We are looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance. Why Choose Aspire Global? Here's What We Have To Offer: • Salary Packages of up to P30,000.00! (it can goes up depending on accounts) • Paid Trainings! • 20% Night Differential! • 13th Month Pay! • 28 Paid Leaves! • HMO Day 1, Plus 3 Dependents! • Company Sponsored Trips or Retreats! What Qualifications You Should Have? • at least 18 years old • With good communication skills • College Graduates/Fresh Graduates • Vocational Course Graduates • College Undergraduates We are excited to invite you for an onsite interview at Aspire in Cubao, Quezon City. We have been impressed with your qualifications and believe you have the potential to excel in this role. ANYTIME FROM MONDAY TO FRIDAY 9:00 AM TO 2:30 PM LOOK FOR ME, BENJO We are located at DIAMOND ARCADE Building - Ground floor (in front of Medical Depot) Aurora Boulevard, Cubao, Quezon City. We are right next to the Cubao LRT 2 Entrance and in front of Gateway Mall.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 159

Job Description

Your Key Responsibilities
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.

Needed Qualifications
Senior high school graduate or completed K-12 education.
Previous customer service, sales, or typing experience is a plus.
Good Communication Skills

Perks You'll Enjoy
Comprehensive HMO coverage for you and up to three dependents.
Enjoy 28 paid leaves, including government-mandated benefits.
Receive 13th Month Pay and opportunities for company-sponsored trips or retreats.