Customer Service Agent / With Experience -CEBU

CEBU, Cebu

Posted 22 days ago

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Internship
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 1

Job Description

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
RESPONSIBILITIES:
Answering incoming calls from customers
Sorting out customers’ inquiries or requests
Ensuring that customers’ requests are managed in an appropriate and timely manner
Developing, organizing, and maintaining accurate files
Delivering a high caliber of service in a friendly, confident, and informed manner
WHAT ARE WE LOOKING FOR?
High School Graduate (old curriculum) or Senior High School Graduate
With 1 year Customer Service Experience
Have Excellent communication skills
Willing to work on site
Why pick us?
Paid training
Competitive salary plus allowances
Monthly performance incentives
Career development and advancement opportunities

Apply Now

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