Credit & Collection Specialist

Job Description
Reports directly to the Credit and Collections Manager, is responsible to lead the collections team in providing clerical and administrative services in billing receivables and in managing the collection of outstanding debts from clients and customers.

Responsibilities and Duties:
Leading and managing the collection team members
Making sure all members of the collection team is able to perform to meet expectations
Aligning with credit specialists for Credit and Collection issues
Communicating with different departments to maintain accurate and updated information on client accounts and payments
Commence appropriate actions to ensure collection of outstanding account balances
Investigating and collecting from accounts with overdue invoices
Identifying customer accounts with overdue and contacting them via messaging, call or email regarding their overdue payments and determine the reason for the outstanding debt
Auditing records for accuracy and handling disputes to make sure that associate outputs are accurate and complete
Undertake research and assemble documentation to support adjustments to account balances and resolving open invoices
Act as the company’s representative in taking inbound calls regarding collection concerns
Back up for other Credit and Collections associates
Doing tasks that may be assigned from time to time

Qualifications:
Graduate of any course, preferably related to Finance or equivalent
Has background in managing people and leading team members
Proficient in MS Office application (Word, Excel, PowerPoint)
Knowledgeable in Google Applications
Knowledge in Netsuite is preferred but not required
Keen attention to detail and ability to effectively manage time
Has strong ethics and a high level of personal and professional integrity
Must be willing to work in Brgy. Mambugan, Antipolo