Customer Experience Associate - WFH

Taguig, National Capital Region

Posted more than 30 days ago

Company:: Eteam Workforce Private Corporation
Company Description:: ETeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we’re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.
Contract Type:: Contract
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Contract Duration: 12 months
Salary Offer: Php21,000 - Php23,000
Equipment Provided
Work Arrangement: WFH (until further notice)
Schedule: 3 weekdays (11AM - 8PM) and weekends (2PM - 11PM)

QUALIFICATIONS
Problem solving abilities – able to provide several solutions to resolve current problems/constraints.
Ability to think clearly under pressure – flexibility in adjusting to prioritization as it comes.
Strong sense of accountability, ownership & pride in work.
Strong communication skills – both written and spoken.
Ability to be a positive team member in a busy and fast-paced environment.
At least 1 year of customer service experience (voice/non-voice).
Bachelor’s/College graduate of any degree preferred but not a MUST
Must be able to commit to working on weekends and 3 weekdays
Working hours - Weekdays (11am to 8pm), weekends (2pm to 11pm)
Willingness to work on an 12-month project-based contract