Fresher friendly - Appliances Account Account - CSA

Mandaluyong, National Capital Region

Posted today

Company:: Aspire Global Solutions
Company Description:: Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:: Permanent
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 159

Job Description

Your Key Responsibilities
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.

Needed Qualifications
Senior high school graduate or completed K-12 education.
Previous customer service, sales, or typing experience is a plus.
Good Communication Skills

Perks You'll Enjoy
Comprehensive HMO coverage for you and up to three dependents.
Enjoy 28 paid leaves, including government-mandated benefits.
Receive 13th Month Pay and opportunities for company-sponsored trips or retreats.