Cashback Retail App Account - Call Center Agents
Quezon City, Negros Occidental
Posted more than 30 days ago
- Company:
- Aspire
- Company Description:
- With 30 years of call center experience, Aspire Global is one of the leading call center companies in the world. We got here by adhering to a set of core values. Here’s what sets us apart: Our People Are Our Most Important Asset.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- PhD
- Gender:
- Any
- Number of vacancies:
- 159
Job Description
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
Needed Qualifications
Senior high school graduate or completed K-12 education.
Previous customer service, sales, or typing experience is a plus.
Good Communication Skills
Perks You'll Enjoy
Comprehensive HMO coverage for you and up to three dependents.
Enjoy 28 paid leaves, including government-mandated benefits.
Receive 13th Month Pay and opportunities for company-sponsored trips or retreats.
Your Key Responsibilities
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
Needed Qualifications
Senior high school graduate or completed K-12 education.
Previous customer service, sales, or typing experience is a plus.
Good Communication Skills
Perks You'll Enjoy
Comprehensive HMO coverage for you and up to three dependents.
Enjoy 28 paid leaves, including government-mandated benefits.
Receive 13th Month Pay and opportunities for company-sponsored trips or retreats.
- Salary:
- 29.000,00 ₱ Monthly