Senior Operations Manager (Mandarin Speakers) - Up to 200K Salary

Makati City, National Capital Region
Posted more than 30 days ago
Company:
Stellar Creations
Company Description:
Stellar Creations: Empowering Connections At Stellar Creations, we redefine the standards of customer engagement through our exceptional call center solutions. With a steadfast commitment to excellence and innovation, we specialize in providing tailored customer support services that enhance brand loyalty and drive business growth.
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
10

Job Description

Qualifications:
- Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)
- 3-5 years in an operational management role
- Minimum of 2 years in college, preferable a bachelor's degree
- Willing to work a flexible schedule, including nights and weekends
- Teach direct reports to become inspiring leaders for their own direct reports and model similar behavior as leaders of Leads.
- Capable of multitasking, being agile, and maintaining flexibility.
- Embrace the adventure with Client, Peers, and teams and use superior communication skills to cultivate professional relationships with Client.
- Use innovative channels of communication to keep teams up-to-date with day-to-day changes in expectations and goals that are relevant to their roles
Salary:
200.000,00 ₱ Monthly

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