Senior Technical Support

Pasig, National Capital Region

Posted today


Company:: DEMPSEY RESOURCE MANAGEMENT INC.
Company Description:: Dempsey Resource Management Inc. ( DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

POSITION : SENIOR TECHNICAL
SUPPORT RANK : STAFF
LOCATION : FIELD AND BACK-OFFICE

JOB SUMMARY
A SENIOR TECHNICAL Support 1 is generally assigned for the upkeep of the company's asset
deployed in different areas across the country via on-site and remote implementations. The
Technical Support 1 shall be analytical and sufficiently trained in every aspect of the job. They
are expected to deliver concise reports and outputs.

ROLES AND RESPONSIBILITIES
1. Remote and on-site asset technical support, updating and documentation
2. Hardware and software installation and configurations
3. Periodical on-site asset maintenance
4. Assists in research and development of IT hardware requirements
5. Monthly and concurrent processing of COP, COC, COI (Certificates of Performance,
Completion and Implementation)
6. Must have knowledge of repairing monitor,laptop,printer.

JOB REQUIREMENTS
7. Worked as an IT/Computer technician from a reputable company
8. Must have no derogatory records

EDUCATION/EXPERIENCE
9. At least a graduate of any Computer, IT and any related courses
10. Must have at least 3 year of experience on scope of work