Technology and Consumer Electronics Account Agent

Mandaluyong, National Capital Region
Posted 25 days ago
Company:
Neksjob Philippines
Company Description:
ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
20

Job Description

As a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner

Minimum Qualifications:

HS Grad (old curriculum) SHS Grad (new curriculum)
Must have at least 1 year of BPO/NON BPO experience
Good to Excellent communication skills
Knowledgeable in MS Office and internet browsing
Work onsite

Why pick us?
Paid Training
Competitive Salary
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

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