BPO Agent - Anti-fraud Account

Taguig, National Capital Region

Posted more than 30 days ago

Company:: Neks Job Philippines
Company Description:: We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 100

Job Description

Duties/Responsibilities:
Professionally interact with customers and respond to specific requests in accordance with process rules. While providing customer support, pay close attention to the needs of the customer and show empathy.

What are we looking for?
At least High School Graduate or Equivalent;
(or) A Bachelor's Degree in Finance, Business Administration or a related field is preferred
At least 1 year of Experience in Payment Risk Review or a similar role; Experience in BPO is Advantageous
Must have Experience in Fraud Prevention in an E-commerce Environment
Must have Experience with Customer Identity Solution
Must have Experience with Technologies available to reduce fraud
Must be Willing to Work on Site
Willing to start ASAP

Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits