Taguig - Customer Service Representative

Taguig, National Capital Region

Posted more than 30 days ago


Company:: Metacom
Company Description:: Metacom was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Junior High School
Gender:: Any
Number of vacancies:: 100

Job Description

Are you excited about providing exceptional support to customers? We're looking for a dynamic Customer Success Manager to join our team in Taguig - BGC. You'll play a crucial role in ensuring our clients' success.

Your Key Responsibilities
Manage and nurture customer relationships at the enterprise level. Ensure their success and satisfaction.
You lead meetings. You also have regular reviews with customers. These are to assess their needs and address any concerns.
Collaborate with the sales team to drive customer engagement and retention.

Needed Qualifications
You need at least two years of enterprise-level experience. It should be in customer success, consulting, or account management. It must be verifiable for a SaaS company.
Have experience leading meetings and regular cadences. These include quarterly and annual customer success reviews with customers.
Background in Sales and Managing customers.

Perks You'll Enjoy
Competitive salary of up to 42,550 PHP
HMO, Paid Training, 13th Month Pay
Government Mandated Benefits

Ready to Elevate Your Career?

If you're a dedicated professional ready for a new challenge, we invite you to be part of our team. Hit the "Apply Now" button.