Customer Service Representative (Healthcare)
Pasig City, Rizal
Posted more than 30 days ago
- Company:
- Visaya Knowledge Process Outsourcing
- Company Description:
- VISAYA KPO was conceived with the vision of amalgamating the resilient Filipino spirit and global best practices. The name VISAYA, derived from Sanskrit, signifies a ‘sense of fulfillment’ – a principle we embody and aspire to achieve. Our successes are well-earned through our diligent team efforts and strong client collaborations. From the outset, our focus has been on fostering robust partnerships, providing exemplary services, and contributing to our clients’ success. Our journey is marked by determination, zeal, and unwavering commitment to our vision. Today, VISAYA KPO is a testament to the extraordinary results possible when Filipino resilience meets international standards.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 30
Job Description
The customer service support representative is responsible for the following tasks:- Perform outbound physician office/facilities scheduling to retrieve medical records for various purposes such as Medical Record Review and Medical Abstraction.
Take in calls, resolve/assist concerns; transfer calls if needed.
Qualifications:
At least 2 Years in College
At least 6 months of experience in Inbound/Outbound/Customer Service/Back Office in a BPO setting
Excellent communication skills
Customer service knowledge
Must be willing to work onsite in Ortigas, Pasig City