Office assistant

ANGELS city, Pampanga
Posted more than 30 days ago
Company:
BERTHAPHIL,INC
Company Description:
Berthaphil, Inc. is a pioneer investor in the Clark Freeport Zone. Established in 1996, Berthaphil is currently operating twelve (12) Real Estate developments within the Clark Freeport Zone. As the leading developer on Clark, Berthaphil has accomplished many firsts: First to develop a Commercial Center "CLARK CENTER", 1st Banking Center, 1st Grades K-12 campus and College Education Center, 1st Medical Center (Recently acquired and now operated by MEDICAL CITY), 1st Logistics Center at Clark International Airport, 1st Office Building at Clark International Airport, 1st Business Incubator, and the 1st BPO/Call Center Business Park. Berthaphil has also developed the Clark Center Townhouse and Apartment residential community minutes from Clark Center and the famous Clark Parade Grounds. Over the past 20 years, Berthaphil has built and leased over 250 buildings and has helped over 500 Companies start their businesses in the Clark Special Economic Zone and Freeport. There are over 22,000 people living, playing, and working within Berthaphil real estate developments in the Clark Freeport Zone.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Gender:
Female
Number of vacancies:
2

Job Description

• Maintaining a positive, empathetic, and professional attitude toward clients at all times.
• Responding promptly to clients inquiries.
• Communicating with clients through various channels.
• Acknowledging and resolving clients complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of clients interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

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