AU Telco Collections Customer Service Representative/CSR

Quezon, National Capital Region

Posted more than 30 days ago


Company:: NeksJob Philippines
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 20

Job Description

Join AU Telco's Collections team and play a crucial role in ensuring timely payment collections while maintaining positive customer relationships. As a Collections representative, you'll utilize effective communication skills to negotiate payment arrangements, resolve billing discrepancies, and minimize overdue accounts. Join us in optimizing revenue streams and providing exceptional service to our valued customers. Apply now to be part of a dynamic team driving financial success at AU Telco.

Designation: Customer Service Representative
Work Condition: Full time employment (not open for working student)
Work Type: Voice
Work Schedule: Shifting
Work Arrangement: Onsite
Reporting Site: 1880 Building Eastwood
Processing Site: G/F MDC100 Eastwood, Quezon City
Salary Package: PHP 21,000 (18k basic + 3k allowances)

Perks:
• HMO on Day 1 plus 1 FREE dependent
• Group Life Insurance
• Optical Reimbursement up to P4k
• Leave Encashment
• Refreshing work culture
• Reward ERP Incentives

Minimum Qualifications:
• At least Sr/High School Graduate
• With Excellent English Communication (Oral and Written)
• With at least 6 months BPO experience
• Living within Taguig and Makati Area