Customer Service Representative (Remote)

Quezon City, National Capital Region

Posted more than 30 days ago


Company:: Atlantis System Technologies
Company Description:: DIGITAL TRAVEL SOLUTIONS WE EMPOWER HOTELS Atlantis offers digital travel systems & solutions to small, medium & large hotel chains across Asia to achieve its maximum potential
Contract Type:: Permanent
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Qualifications:

Great Communication Skills (Verbal- Non-Verbal)
Atleast 1-2 years experience in Outbound Customer Service
Must have own Laptop & fast Internet Connection
Must have a background of Customer service booking, reservation or travel account
Can reach Monthly Quota
Must have own laptop

Job Description:

Call failed booking/transaction attempts from Guest in various hotel/s assigned
Attain Target conversion set by the team lead /or immediate supervisor
Ensure to study and continuesly learn the hotel information and its area for knowledge on guest inquiries
Coordinate if necessary to hotel point person
Achieve monthly quota
Email, Chat, or Call guest for assistance with inquiries or transaction
Customer Service