Customer Service Representative

Marikina City, National Capital Region
Posted more than 30 days ago
Logo Fitness Titan Inc
Company:
Fitness Titan Inc
Company Description:
Whey King is a retail supplements store that focuses on Health and Fitness Nutrition. With a deep sense of purpose, marketing savvy, continuous learning and research, and unfailing customer focus, Whey King team has made the Company a highly trusted and appreciated brand in the Philippine sports nutrition market as seen from customers’ positive reviews and feedbacks and even requests for a Whey King store to open in their areas. Whey King has expanded to 21 stores Nationwide. For the Whey King team, more is yet to come.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
1

Job Description

Answering inquiries thru phone calls, email, lazada, shopee, watch, Facebook page per branch and text messages.
Utilizes guidelines in responding to customer inquiries
Placing of order for delivery
Preparing shipment documents
Coordinating to the customer regarding their order.
Confirming assurance of customer’s order thru phone calls.
Text brigade the customer regarding the transaction number of their order.
Identify and assess customers’ needs to achieve satisfaction
Informs customer in services available and assesses customer needs.
Process online orders
Strive to resolve customer issues immediately.
Handling customer complaints
Act as a store sales assistant in Marikina branch, if there is a customer.
To perform such other tasks that the management may ask from to time.
Salary:
15.900,00 ₱ Monthly

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