Call Center Agent - Open to Fresh Grads - Iloilo (possible WFH)
Iloilo City, Iloilo
Posted 11 days ago
- Company:
- TASQ Staffing Solutions Inc.
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 20
Job Description
As a customer service representative, your primary responsibilities will include:
-Addressing customer needs and concerns
-Adhering to company and client policies and processes
-Identifying customer requirements, providing accurate solutions
-Building rapport with customers and ensuring customer engagement
-Documenting activities and managing productivity
-Possible involvement in sales activities
-Understanding and working towards set targets
QUALIFICATIONS:
- Completed 2 years in college (72 units) with at least 6 months of customer service-related work experience.
- Graduates of 4-year course with or without BPO experience
- Knowledgeable in MS Office and internet browsing (Strong internet speed)
- Willing to work in shifting schedules, weekends, and holidays.
- Willing to work onsite.
BENEFITS
- 20% Night Diff
- Day 1 HMO
- +1K allowance
- HMO for 1 dependent upon regularization
- Salary:
- 20.000,00 ₱ Monthly