We are Hiring CSR

Quezon City, National Capital Region

Posted 16 days ago

Company:: NeksJob Philippines
Company Description:: The client is a fast-growing Managed IT Service Provider. They serve a diverse client base across Australia, ranging from SMB to corporate businesses across a broad range of industries. We are seeking an enthusiastic Level 1-2 service desk engineer with a strong work ethic to join our team.
Contract Type:: Contract
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 1

Job Description

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB:
Answering incoming calls from customers
Sorting out customers’ inquiries or requests
Ensuring that customers’ requests are managed in an appropriate and timely manner
Developing, organizing, and maintaining accurate files
Delivering a high caliber of service in a friendly, confident, and informed manner
WHAT ARE WE LOOKING FOR?
High School Graduate or Senior High School Graduate
With at least 6 months BPO Experience
Have Excellent English communication skills
Have excellent customer service, problem-solving, and multitasking skills
Have superb computer skills
Willing to work in shifting schedule
Willing to work on site
Why pick us?
Paid training
Competitive salary plus allowances
Monthly performance incentives
Leave Credits
Insurance Coverage
HMO
Career development and advancement opportunities