Food & beverage Supervisor

Job description

Check with customers to ensure that they are enjoying their meal and experience.
Ensures that the quality of food is up to the highest standard.
Execute restaurant operations including promotions, customer service and inventories.
Lead the Front Liners to follow standard procedures and provide customer excellence.
Monitor labor cost and item inventory.
Monitor loss and breakages report.
Monitor staff performance by conducting periodic performance evaluation report.
Recommends disciplinary action, if necessary.
Delegates staff responsibility, balancing of schedule, prepare stock projections and monitor reservations.
Responsible in staff training.
Ensure proper maintenance, cleaning and operation of the equipments.
Maintain and demonstrate strong knowledge of food and beverage trends within the hospitality industry.
Handle guest complaint properly.
Maintain sufficient staff on floor.
Conduct regular meeting and briefing for the staff
Resolve operational problems.
Maintain staff good discipline and exercise team work.
Interview and orient F&B applicants.
Prepare a goal and execution plan for big reservation and peak season.
Report any irregularities to the Manager.