Call Center Agents - Makati (Phone Screen & Virtual Interview)

Makati, National Capital Region

Posted 11 days ago


Company:: Lexie Staffing & Business Consulting
Company Description:: Lexie Staffing and Business Consulting “exceeds client’s expectations”, a phrase that we live by that allowed us to have best yet the biggest clients. We always aim and maintain top- quality service in every activity we do.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 30

Job Description

Company Description
Lexie Staffing and Business Consulting is a Recruitment Process Outsourcing (RPO) company based in Bulacan. We help connect talented individuals with new job opportunities that are perfect for them. Our mission is to bridge the gap between what you want and need, providing a better way to connect great people with great opportunities.

Role Description

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing customer service and experience.

Accounts:
Home Appliance Account - P23500 Salary Package
Hotel Reservations Account - P19500 Salary Package
Telecommunication Sales - P20500 Salary Package

Qualifications:
Customer Service Representatives and Customer Service skills
Customer Support skills
Customer Satisfaction skills
Excellent English communication skills (both verbal and written)
Ability to multitask and work in a fast-paced environment
Experience in the customer service industry is preferred
BPO experience is a plus
At least HS/SHS Graduate

Relevant skills and qualifications that would be beneficial for the Customer Service Representative role include strong problem-solving skills, attention to detail, ability to work in a team, and proficiency in using customer service software and tools.