Virtual Customer Service Associate (WFH) - DAVAO CITY
Davao City, Davao del Sur
Posted more than 30 days ago
- Company:
- AMAZON
- Company Description:
- Our mission at Amazon is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 200
Job Description
As an Amazon Virtual Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our North America and/or United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters, website guidance and digital and devices concerns. Our Virtual Customer Service Associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers.
Qualifications:
- 100% Remote/WFH
- Internet service provider must be either PLDT, Sky, Globe or Converge.
- At least High School Graduate
- At least 1 year of BPO Experience
- With at least 50mbps of internet
- Open only to candidates who are residing within Davao City
- Should have a dedicated workspace or an office-like room at home
WORK FROM HOME SET UP
EQUIPMENT WILL BE PROVIDED
WITH RICE ALLOWANCE
WITH INTERNET ALLOWANCE
- Salary:
- 18.700,00 ₱ Monthly
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