IT Specialist Tier-1
Davao City, Davao del Sur
Posted more than 30 days ago
- Company:
- F.S. DIZON & SONS, INC.
- Company Description:
- We are an Agricultural Company producing fresh Cavendish Bananas for export. The Company aims to be the lead producer of high-quality fresh bananas and comprises three Banana plantations at Nabunturan, Digos City, and Alabel. Our main office is based in Davao City.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
- Performs Systems Administration functions (User Account Management, Hardware and Software Maintenance, Inventory, and Licenses).
- Ensures security and availability of data through proper backup and verification procedures.
- Ensures the Internet and Network Infrastructure uptime at least 99% by proper monitoring and escalation when issues arise.
- Performs IT hardware and software rollouts, including PCs, Printers, phones, CCTV, and other IT resources.
- Provides on-call support outside normal business hours as needed.
- Performs successful application rollouts and implementations, reports issues, and provides feedback to improve the application.
- Improves Team processes and tools, ensures it follows industry best practices.
- Maintain and improve OLA, address helpdesk on time with no overdue tickets.
- Conducts hardware and software maintenance periodically.
- Suggests better and more effective ways to accomplish own tasks or overcome obstacles
- Goes beyond immediate requests and activities to ensure both own and related tasks are completed
- Properly documents and follows through on progress, issues, and agreements
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