Customer Support Associate

Quezon City, Bulacan
Posted 15 days ago
Company:
Metacom
Company Description:
Metacom was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:
Permanent
Experience Required:
No Experience
Education Level:
Junior High School
Gender:
Any
Number of vacancies:
100

Job Description

Job Responsibilities:

● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.

Qualifications:

● With minimum of 3 years BPO Experience
● Excellent in English Communication Skills
● Ability to multi-task, organize, and prioritize work
● At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
● Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Salary:
20.000,00 ₱ Monthly

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