Outlet Manager

*Monitors and manages outlet staffing levels to ensure team development and talent acquisition to achieve and maintain outlet operational requirements based on Labor Cost
*Manages ongoing individual and team performance using performance management tools to support organizational objectives.
*To be polite, professional, and friendly at all times with customers, clients and colleagues
*To ensure the highest level of customer care is adhered to at all times
*To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
*Takes personal responsibility for correcting customer-service problems
*Assist team before, during and after service
*Seeks out client's current and future needs
*Ensure all company innovations are correctly implemented (where applicable) & Identify any additional opportunities and discuss with the line manager
*Allocate duties to the team, supervising and assisting
*Coaches team to take corrective action as necessary and ensures follow-through
*Carry out appropriate training for all team members
*Explains the reasons for decisions
*Ensures the team has all the necessary information needed to meet its objectives
*Prioritize work, monitor standards and conduct regular quality audits
*Comply with company and client Health, Safety and Food Safety legislation

Minimum qualifications:
*Bachelor's degree in culinary science or related field, preferably in hotel and restaurant management or any business or food and beverages services related course
*With minimum of 3 years of working experience as manager in food and beverages industry
*With good English communication skills both in written and oral
*Willing to be assigned within Metro Manila Area and Pampanga