Customer Service Representative (healthcare account)

pasig, National Capital Region
Posted more than 30 days ago
Company:
Neksjob
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Contract
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
10

Job Description

A Customer Service Representative in a healthcare account is responsible for assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, and claims. They must exhibit a strong understanding of healthcare processes, insurance policies, and medical terminology to effectively address customer concerns. Additionally, ensuring compliance with privacy regulations and delivering empathetic and accurate assistance are key components of the role.

Requirements
Medical Allied Courses (graduate not required)
6 months of healthcare experience (BPO/Non BPO) for non-medical related courses
Experience is optional
Salary:
18.000,00 ₱ Monthly

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