Rewards Operations Specialist

● Maintain and optimize day-to-day operational processes
● Management of inventory
● Management of databases used by the operations team and the customer service team
● Documentation and tracking of all current and past promotions
● Documentation and tracking of all procurements, disbursements, expenses for accounting purposes
● Support the Customer Service team with any relevant investigations or escalations as needed
● Support team KPIs
● Assist in the preparation of reports to internal teams as required
● Assist with any other ad-hoc operational tasks as required
● Track and report progress of activities against deadlines

QUALIFICATIONS:
● At least 1 year of experience in business administration or operations-related fields
● Advanced knowledge in Microsoft Excel or Google Sheets
● Database management knowledge is a plus
● Strong organizational skills
● Good verbal and communication skills
● Excellent team working skills and flexibility in their approach to work
● Effective problem-solving skills including decision-making, time management, and immediate prioritization of tasks as assigned
SCHEDULE:
●WORK ONSITE
●9AM - 6PM
●FIXED WEEKENDS OFF