CSR - Customer Service Representative Role-Quezon City

Quezon City, National Capital Region

Posted 15 days ago


Company:: Neksjob Philippines
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 10

Job Description

We are seeking motivated and customer- focused individuals to join our dynamic team as Customer Service Representative. As a Customer Service Representative, you'll be responsible for handling inbound and outbound calls from customers, addressing inquiries, providing information, and resolving issues in professional and efficient manner.

Qualification:

- Senior Highschool diploma or equivalent; college degree is a plus.
- Excellent verbal communication and active listening skills.
- Strong problem-solving and decision-making abilities
- Ability to handle stressful situation with patience and professionalism.
- Basic computer skills
- Previous customer service or BPO experience is preferred but not required.
- Ability to adapt to fast-paced and constantly changing environment.
- Amenable to work onsite.