We are recruiting for the position of Customer Service Representative Location: SM City Clark Angeles Pampanga Virtual Process | Onsite Process | OTP Process Salary: Up to ₱ 27,000 + Incentives + Night Diff +...

We are recruiting for the position of Customer Service Representative Virtual Process | Onsite Process | On The Phone Process Sites Location: - Cebu IT Park Fraud Analyst Account Salary: Earn up to ₱29,000 +...

Work setup: Onsite (Cebu City) Shift Schedule: Night Shift | Weekends off Role Requirements: • At least a 2nd year college undergraduate • 4-6 years of relevant experience in BPO • Report and dashboard creation...

Non-Voice Agent Role Overview Non-Voice Agents are responsible for managing customer interactions through text-based communication channels such as email, live chat, and social media platforms. They deliver timely, accurate, and professional responses to customer inquiries,...

We are looking for a motivated and customer-focused Call Center Agent to join our team. In this role, you will be the first point of contact for customers, handling inbound and/or outbound calls to address...

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Qualifications Senior High School or High School graduate 6 months (or 3 months) customer care experience (CCE) College Graduate (any course) Open to fresh grads College undergrads must have at least 6 months of work...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...