BPO Telesys Hub
Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...
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Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...
Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...
Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...
Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: Offer precise information and support...
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: Handle incoming customer calls related...
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: Handle customer inquiries through email,...
