Start asap Job Vacancies in Call Center / Customer Service in Manila

Start ASAP - Back Office Rep

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. Verify, store, and retrieve necessary documents as required. Ensure the accuracy and quality of completed tasks to uphold standards. Recognize opportunities for process improvement...

Start ASAP - Airline Reservations

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Help customers with airline ticket bookings, seat reservations, and reservation modifications. Respond to questions about airline services, special assistance, and travel requirements. Accurately input and update information in real time. Handle booking issues, such as...

Start ASAP - Insurance Specialist

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Start ASAp - Flight Booking

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Start ASAP - Non-Voice Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Start ASAP - Content Moderation

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Detect and escalate content that breaches policies or may harm the community. Communicate moderation decisions to users in a supportive way, providing clarity on acceptable content. Record and report incidents to maintain accurate documentation and...

Start ASAP - E-Commerce

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Offer precise details regarding products, services, order progress, shipping, returns, and refunds. Keep track of orders and proactively update customers on any delays or concerns. Stay informed about platform updates, new features, and best practices...

Start ASAP - Realtime Analyst

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Identify and evaluate variations from anticipated performance, such as surges in call volume, extended wait times, and periods of agent inactivity. Support the creation and modification of agent schedules by leveraging real-time data and evolving...

Start ASAP - Chat Support

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information. Refer unresolved concerns to the relevant department or supervisor, following company guidelines. Keep current with company products, services, policies, and...

Start ASAP - Call Center Agent

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...

Start ASAP - Logistics Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Start ASAP - Online Streaming Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Assist customers in navigating the platform's features and capabilities. Well-versed in streaming services such as Netflix, Disney+, and Amazon Prime Video. Offer clear, step-by-step guidance to troubleshoot app or website issues. Manage billing disputes, refunds,...