RESPONSIBILITIES: Manage leads and the CRM. Report issues with CRM by calling the hotline. Answer CRM-related questions from agents and provide training if needed. Service inbound leads from sign calls and online sources and determine...

Join the Cyberbacker Revolution: Work From Anywhere, Impact the World! Are you ready to join a cutting-edge team that provides world-class administrative support and virtual assistant services to clients worldwide? Cyberbacker is a fast-growing leader...

TASKS: (Mix of Voice and Non-Voice) Set up social media Business Pages. (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc) Community Management Scheduling post Responding to messages and comments Content planning Create content plans or calendars...

RESPONSIBILITIES: Accountable for real-time reporting and diagnosing trends on key performance metrics. Generating daily to weekly and monthly to yearly KPI reports. Ensuring data is current and accurate for assigned division. Working in partnership with...

Functions: 1. Responsible for end-to-end AI products development lifecycle, from ideation, proposal preparation, and prototyping to deployment and maintenance & reporting • Perform research, business and technical analysis, designing, developing, and implementing AI-driven products and...

We are looking for a Presales Engineer who will partner with our sales team to design, present, and support ICT solutions tailored to client needs. Responsibilities: -Collaborate with the sales team to design and propose...

Business and Technical Analysis Gather, analyze, and document business requirements for software solutions. Translate business needs into technical specifications for development teams. Conduct gap analysis to identify areas for process improvement. Ensure alignment between business...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...