Sap Job Vacancies in Call Center / Customer Service in Manila

Start ASAP - Non-Voice Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Start ASAP - Content Moderation

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Detect and escalate content that breaches policies or may harm the community. Communicate moderation decisions to users in a supportive way, providing clarity on acceptable content. Record and report incidents to maintain accurate documentation and...

Start ASAP - E-Commerce

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Offer precise details regarding products, services, order progress, shipping, returns, and refunds. Keep track of orders and proactively update customers on any delays or concerns. Stay informed about platform updates, new features, and best practices...

Start ASAP - Realtime Analyst

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Identify and evaluate variations from anticipated performance, such as surges in call volume, extended wait times, and periods of agent inactivity. Support the creation and modification of agent schedules by leveraging real-time data and evolving...

Start ASAP - Chat Support

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information. Refer unresolved concerns to the relevant department or supervisor, following company guidelines. Keep current with company products, services, policies, and...

Start ASAP - Call Center Agent

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...

Start ASAP - Logistics Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Start ASAP - Online Streaming Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Assist customers in navigating the platform's features and capabilities. Well-versed in streaming services such as Netflix, Disney+, and Amazon Prime Video. Offer clear, step-by-step guidance to troubleshoot app or website issues. Manage billing disputes, refunds,...

Start ASAP - Social Media Specialist

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Create and execute social media strategies that align with company objectives. Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. Work closely with marketing and operations teams to develop promotional campaigns. Manage social...

Start ASAP - Telco Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Start ASAP - Financial Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Start ASAP - Retail Account

04/15/2025

Salary ₱28,000.00 Monthly

Manila, National Capital Region

Telesys BPO Hub

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...