About the job: Workforce Manager (MOA Pasay) | Onsite Work Setup: 100% Onsite Work Location: MOA Pasay Work Schedule: M-F, 5am-4pm—can change depending on the business need (AU Program) Responsibilities: Generates month-wise, day-wise, and interval-wise...

Work Setup: On-site in MOA, Pasay Shift Schedule: 5 am - 4 pm (AU Shift) Required Skills/Experience: • Bachelor's Degree • At least 3 years as a Workforce Manager in the BPO industry • Solid...

Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues...

Position: Thai Bilingual Customer Service Representatives Account: Sportswear Brand (CSR) Work Location: Onsite – MOA (Mall of Asia) Schedule: Shifting Headcount Needed: 5 Target Start Date: September 2025 Salary Offer: Php 80,000 Qualifications: Fluent in...

Location: MOA, Pasay, Metro Manila We are seeking a motivated and customer-oriented Customer Service Representative to join our growing team. The ideal candidate has at least 6 months of experience in customer service and a...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...

>Bachelor’s degree in Real Estate, Business Administration, Finance, Hospitality Management, or a related field. >1 year of experience in commercial leasing, preferably in F&B (Food and Beverage) or retail sectors. >Proven track record in negotiating...

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...

Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...

Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: Offer precise information and support...