Call Center / Customer Service Management Contract Job Vacancies in Parañaque

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues...

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

WORK LOCATION: Sucat, Parañaque SALARY RANGE: ₱20,000 - 25,000 WORK SCHEDULE: 9:00 AM - 5:00 PM | Monday - Saturday - Contacting clients for scheduled PMS / Maintenance schedules - Assisting clients in service concerns...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Address customer complaints, offer solutions, and follow up. Manage account changes, upgrades, cancellations, and refunds. Stay updated on products and promotions to inform customers. Follow company policies on calls, privacy, and quality.

Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...

Apply now and be referred to top BPO employers with added guidance and support! Job Description: We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team! As a Call Center Agent,...